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Do you ever feel like you're not being heard by your insurance company?


Do you ever feel like you’re not being heard by your insurance company? Do you find yourself on hold, sending countless emails and talking to some artificial intelligence agent that doesn’t really care who you are? Well, if you can relate to any of the aforementioned questions, it might be time to end your current relationship and start a new one. It’s time to work with a local Risk Advisor that truly cares about you and will always be close by to help navigate through any problem you need a solution for.

At Ellerbrock-Norris, we’re locally owned and operated and we pride ourselves on the ability to provide high-quality service to anyone we connect with. When you call us, you can rest assured that you’ll never speak with a robot or get sent to an automated inbox. Can the same be said for the big-box companies that are just looking for their next sale? Your happiness and success are important to us, and we’re ready to work with you to ensure every risk you have is identified and managed. That’s all thanks to our ENCORE Success Program (ask us about it!)

So let’s dive deeper into big-box insurance…

1. To them, you are just another sale and another number

Aren’t you tired of waiting around on hold to speak with someone? Or talking to some robot that asks you to press numbers on your phone to get to the right person? With these big-box companies, how can you trust that they even have your best interests in mind? Your situation, whether personal or business-related, isn’t one size fits all! If any of those questions hit home, you might be ready to talk to a Risk Advisor here at Ellerbrock-Norris. Having that local, Nebraska-based contact will leave you happy with your service.

2. The lowest price isn’t always the best price

Many of the big-box companies focus completely on price, not service or high-quality insurance. They’ll usually give you their quote and call it a day, without ever digging into the real questions that you need answered to find the right coverage. Your situation is unique and you deserve to have a Risk Advisor that is an expert in their craft and understands that every detail needs to be observed. Our job is to provide you with the best option for YOU. We aren’t locked in to one specific insurance carrier, so we’re able piece together coverages that are a perfect fit. Our Risk Advisors will do the research, and you will reap the benefits.

3. They’re probably not local. We are.

Imagine this. You’re needing a question answered and you call the big-box company. You end up on hold for a half-hour and finally get your answer, but it’s a generic answer that their call centers are programmed to use. You are back to square one!

Now imagine calling a company that is located in your area, and a friendly voice answers on the first ring. Your question is answered by a local expert that is ready to help you. We are here when you need us. We care about our communities and we love building relationships with our clients. You’ll never have to resort to googling for answers. Our team is well-equipped and always prepared.

At EN, we are committed to finding you the best personal and business insurance and risk management solutions to protect the most important things and people in your life, while also saving you valuable time and money. Let’s chat about ENCORE today. We look forward to growing with you, your family, or your business. Let us know if you'd like to sit down and discuss your situation. 

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